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Essential Oils Collection

Shipping Information

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Shipping

We ship Australia wide. For international orders please email us prior to purchase.

We normally ship all stock within 5 business days from the time your order is received. Orders are shipped via registred Australia Post, ensuring that you recieve your purchases. Shipping prices are in line with Australia Post charges. Actual delivery time will vary according to Australia Post. In most cases it averages 5-10 business days from the day that the order was placed. Occasionally, circumstances beyond our control will require additional shipping time e.g. the festive seasons or items out of stock, may take longer.

Important additional notice

Due to Christmas closure period items purchased between 10/12/2007 and 07/01/2008 will not be shipped until 10/01/2008

Shipping and handling charges

Australia wide via registred post     Less than 3kg                        $8.70  (includes insurance)

Australia wide via registred post     Over 3kg                                $12.70 (includes insurance)

Backorders

Any item that is "out of stock" will be backordered and will be shipped immediately upon it becoming available.

Cancellations

Cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email support@essentialoilscollection.com to cancel an order.

GST

10% GST is already calculated into the price of each item in our online store. 

Returns

To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.
Goods must be returned within 21 days of receipt date; seals on goods must not be broken and must contain all the original packaging and labels. We will credit your original method of payment, excluding shipping costs and 10%   re-stocking/processing fee. All shipping costs associated with the return of goods are the responsibility of the consumer.

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